Ask us anything! We're here to help.

Contact Us

Customer Care team available from 10am - 6pm
Message us
How do I make a purchase?
It couldn’t be easier to make a purchase with Shopaholic. Browse the site via the labeled categories i.e Makeup, Skincare, Clothing, Bags, Shoes etc. Click on your desired item, select the size (if applicable) and click ‘Add to Cart’. Your chosen item will appear in your shopping bag on the top right of the page. Continue shopping for as much as you want. Be a shopaholic and when you are ready to place your order, revisit your Shopping Bag and select Proceed to Checkout. Follow the simple prompts to complete the checkout process. For further help or technical issues, please contact our customer care team from 10am-6pm Monday to Friday on call or WhatsApp 0307-444 8144. or email orders@shopaholic.com.pk
I have not received my order?
Order processing takes Please contact our customer care team from 10am-6pm on 0307-444 8144. All our orders are delivered within 1 to 5 working days depending on the brands and the items you have selected. Please see our Ordering & Shipping Policy for more information.
How can I track my order?
A tracking number will be provided to you when shipped via email and you will also receive an alert on fulfillment. You will then be able to use the tracking number to track your order through the courier website.